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Frequently questions are
raised as to information that may be available as to compensation for
technology staff in the travel industry. Although several sources
publish annual surveys of non-travel IS compensation, the travel field
has rarely been adequately addressed.
As part of a recent project, I developed some
guidelines for travel technology compensation. I’ve decided to make
the preliminary results of that work available on Crossroads in the hope
that you might review the data and offer insights based upon your own
experience that will help arrive at a more accurate picture.
Methodology
These figures were obtained from abstracts developed
after a survey of 25 companies representing all parts of the travel
industry. No attempt has been made to predict the statistical validity
of the information beyond the diversity of this basic sample. Figures
represent median annual compensation in U.S. dollars.
| Head of Technology/VP |
$85,000 |
| Technology Director |
$65,000 |
| Project Manager |
$55,000 |
| Operations Manager |
$48,000 |
| Telco Manager |
$48,000 |
| Database Administrator |
$45,000 |
| Support Manager |
$45,000 |
| Programmer |
$45,000 |
| Analyst |
$42,000 |
| Systems Administrator |
$38,000 |
Adjustments
Typical rate of increase: 1996/1997 5%-8% Premium for
employees living in the east: 5% Discount for employees living in the
south or midwest: 10% Approximate value of incentives & bonuses: 10%
Other Observations
In the travel field there appears to be a modest
compensation gap between the pay scales of large agencies and vendors,
but not as large as is commonly believed. A larger gap (10%-15%) is
found between the pay scales of large and small agencies. Companies with
active development programs often pay substantial premiums for skilled
managers and programmers. Employees at the most senior management levels
(CIO, EVP, SVP) are present throughout the travel industry but
represented too small a part of this sample to be meaningful. |